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Frequently Asked Questions

Most frequent questions and answers

I can't log in.

You were emailed a username (your email) and a password to access courses. This is your login for this website (members.udoxmedia.com) and not your login for the separate community available to those who enroll in courses and the Pro Membership.

My password doesn't work.

You can reset your password any time from the login form at the login page.

I'm being logged out.

Sometimes we make changes in our system that requires users to log back in, and sometimes our system logs users out for security reasons. Try logging back in.